FAQ
Got questions about our products or services?
Frequently Asked Questions
Got questions about our products or services? Our FAQ section provides quick and clear answers to common queries. Dive in to learn more about LIONFU Co., Ltd. and how we can serve your needs.
By train, by sea, by air, by truck.
General Inquiries Email: info@lionfu.com
Customer Support Email: support@lionfu.com
Phone number: +86 13813544351
After we receive the payment, we will arrange the shipment, and share you the tracking number in 3 working days.
We usually accept payment by T/T.
Ebike Motor, ebike controller, ebike display, ebike ebrake, ebike PAS, ebike throttle, bike parts are all in warranty. But the warranty period is different, please contact us for details.
Yes. If you need logo service, MOQ is 50. If you need to customize special function, please contact us directly, we have engineers to support.
We adhere to strict quality control processes at every stage of production to ensure our products meet the highest standards. 100% inspection before packing for transportation.
Fill an after-sales srvice file, write the exact questions you meet.
Take some videos and photos to prove that the goods are indeed damaged.
Send us the invoice along with the after-sales application form via email.
